FAQ Page
Answers to common questions about our extracts, sourcing, quality standards, and processes.
Collapsible content
Is there a minimum packing quantity (MPQ)?
Yes, the Minimum packing quantity is 5kg of any particular extract.
What certifications do we hold?
Our extraction facility is ISO and GMP certified and warehouses are regularly inspected by FDA. Also, we have NOP certified products.
What is the lead time for an order?
Lead time varies by material and quantity requested. Typically, our products can be shipped as quick as 1 week but for each organic product we request you to place the order atleast 1 month before.
Are your extracts certified organic?
The majority of our products are NOP certified.
How to order extracts?
Please reach out to us on phone number: (425) 367-1400 or email us on extracts@ayush.com to place your order
How is Ayush Extracts different from Ayush Herbs?
Ayush Extracts focuses exclusively on ingredient-level botanical extracts intended for formulation and manufacturing, while Ayush Herbs offers finished consumer products.
Do you work directly with farmers?
Yes. We maintain close relationships with experienced growers and sourcing partners, allowing greater control over raw material quality, cultivation practices, and traceability.
What does “standardized extract” mean?
A standardized extract is processed to deliver consistent levels of key active compounds, ensuring reliability across batches for formulation use.
Are Ayush Extracts products tested?
Yes. All extracts undergo testing to verify identity, potency, purity, and safety before release. And we can provide COA upon request.
Are your extracts batch traceable?
Yes. Every extract is batch traceable, allowing customers to reference sourcing, processing, and testing information tied to a specific batch number.
Do you provide Certificates of Analysis (COAs)?
Yes, we provide Certificates of Analysis (COAs) upon request. Please feel free to contact us, and our team will be happy to assist you.
What types of testing are performed?
Testing may include:
- Identity verification
- Potency analysis
- Heavy metals screening
- Microbial testing
- Pesticide and contaminant analysis
Do you offer liquid and powder extracts?
We provide only powdered extracts
What is your refund policy?
While we strive to ensure the highest quality, all sales are final and we are unable to offer refunds once a product has been sold. If you have any concerns, please feel free to contact our team.